Senior Product Manager

About the job

Are you a customer-centric product manager with a passion for building products that drive user engagement and business impact? Are you excited to build personalized learning journeys using AI? We're looking for a Senior Product Manager to join our Member Squad. In this role, you’ll roll up your sleeves to build an unforgettable experience for our HR professional learners, all while keeping an eye on the product vision and strategy.

About AIHR

Founded in 2016 with the mission to future-proof HR, the Academy to Innovate HR (AIHR) has become the world’s market leader in online training for human resources (HR) professionals. We have a global customer base spread across 140+ countries, amongst which companies like Unilever, Reckitt, Goldman Sachs, Philips, Deloitte, Nike, Heineken, and UBS. It is our goal to continuously upskill and empower 1,000,000 HR Professionals.

We are an international team of 100+ people, driven by excellence, innovation, and a hunger to grow in everything we do. As such, we strive to provide the world’s best courses and excellent support to our customers while continuously optimizing every aspect of our work. With over 30 nationalities, our team is diverse, yet we all share a few traits: we're friendly, enthusiastic, and great team players.

Being a fast-growing company, working at AIHR means taking on a lot of responsibility and getting countless opportunities to develop yourself in new areas and potential to craft your own role.

Role and responsibilities

AIHR’s Product department is made up of three teams: Product Management, Engineering, and Content. Our Content team creates courses and resources that help HR professionals grow in their careers, while our Product and Engineering teams work together in squads to develop features on our Learning Management Platform (LMS). This is where all of our courses and content live. We have two tech squads: a Member Squad that focuses on the learner experience and a B2B Squad that focuses on the non-learner experience.

As the Senior Product Manager of the Member Squad, your main goal is to deliver value to our learners. You will shape the product strategy, own the roadmap, use data and research to identify new opportunities, and drive key initiatives that boost member engagement and satisfaction. 

This role requires a unique blend of skills. You will collaborate with leadership to prioritize the right things that balance business objectives with customer needs. At the same time, you will translate those business needs into technical requirements with your squad. You will work with the Engineering team to find solutions that balance speed, technical feasibility, and impact while supporting their day-to-day operations.

You'll be expected to bring customer empathy to your squad and advocate for product decisions that balance short-term execution with long-term strategy. You'll also drive cross-functional collaboration and alignment with Engineering, Content, UX, Sales, Marketing, Customer Experience, and our leadership team. We'll look to you to continuously monitor key metrics, sharing results and insights to inform decisions across the entire company.

On a typical week

On a typical Monday morning, you start the day by preparing for the daily standup with the Member Squad. During the standup, the Engineering Lead raises concerns about the sprint timeline with the risk of falling behind. Given your knowledge of the business priorities and the impact of delays, you schedule a follow-up conversation to better understand the blockers and help your squad get back on track. In the afternoon, you meet with Isa, Head of Content, to understand a new content format they are developing to help HR professionals learn how to use AI in their day-to-day. You assess what support they need on our LMS to upload this content. You spend the rest of the day doing competitive research using Gemini and drawing a draft solution with Loveable to share during Wednesday’s Sprint Refinement.

On Tuesday, you meet with Joanne, Product Marketing Manager, and Chiel, Product Designer, to come up with a research plan to investigate what members expect from personalized learning journeys. This research will become input for a design sprint with the engineers to come up with an MVP that uses AI to personalize learning for our members this quarter. After a quick lunch prepared by our chef, Rik, you meet with Ario, Data and Analytics Lead. You need data to assess how a member's onboarding experience impacts their lifetime engagement and retention, so you work together to define the right metrics to track.

Wednesday is your team day at the Rotterdam office. You start the day with a sprint refinement, where you share your mockup and get feedback from your squad. An engineer raises a question about customer needs, and you pull up findings from a recent round of interviews to help guide the discussion. This makes the meeting feel like a small victory for you! Since you joined, you have been working to get the engineers more involved in the solution design process, and this was a clear example of how your efforts are starting to pay off. You have lunch with your team and quickly catch up with Gustavo, our Head of Engineering, and Silvia, our Head of Product Management, to report on squad velocity.

On Friday afternoon, it's time for the quarterly wrap-up. The company Leadership Team shares the many achievements from the past quarter, like the Notification Center your squad worked on, followed by some drinks! Having so many bright and talented minds around you was one of your primary reasons for joining AIHR, so you particularly enjoy the great conversations during the drinks before heading home for some well-deserved downtime over the weekend.

Who you are

We’re looking for an experienced Senior Product Manager who can elevate the Product team by setting an example of what great product management  looks like. We’re looking for someone who builds strong relationships with cross-functional teams, has strong business acumen, and can prioritize the right things that balance customers, business, and tech. Furthermore you:

• 5+ years of product management experience, preferably in a SaaS environment, with a proven track record of incubating ideas, building MVPs, and scaling successful products;

• Able to define product vision and strategy in collaboration with the Head of Product and key business stakeholders;

• Experience or strong affinity for leveraging AI, LLMs, and machine learning to build intelligent products, enhance user workflows, and drive business impact;

• A data-driven mindset with experience using both qualitative and quantitative analysis to identify opportunities and translate them into product features that meet customer needs, support business objectives, and consider technical feasibility;

• Demonstrable technical understanding of concepts like APIs, SSO, SPA and User Acceptance Testing  to steer and challenge the engineering team effectively;

• Experience translating business needs into functional requirements, user stories, and clear product documentation for engineering teams;

• Experience working with OKRs and KPIs and an affinity for connecting outcomes with the overarching product roadmap;

• An independent self-starter who can navigate ambiguity and constantly push toward clarity and delivery;

• A proven track record of building strong relationships with stakeholders across leadership, business, and engineering teams;

• Great written and verbal communication skills in English;

• Able to work from our office in Rotterdam for faster onboarding and coordination;

• Available to start from January 1st, 2026.

We offer

• A key role in shaping our member product strategy and driving key company initiatives to grow the business;

• Competitive, benchmarked compensation;

• The opportunity to shape your own day-to-day work;

• Regular growth talks and support to reach your career goals;

• Flexible working hours & working from home arrangements after your onboarding;

• A high degree of autonomy in a vibrant, result-driven, inclusive, and international team;

• A key role in a fast-growing scale-up company;

• A beautiful office right across Rotterdam Central Station (Milleniumtower) and a brand new office in Amsterdam;

• 26 paid holidays per year + 1 extra day for every year you work here + you can exchange any 2 public holiday days for 2 other days of your choice;

• Work from anywhere policy, where you can work abroad for 20 days in a calendar year;

• Pension plan;

• 5 Mental health days per year;

• Access to OpenUp mental health platform;

• Personal development budget, training, and we pay for the books you read;

• All public transport expenses covered (NS Business Card);

• MacBook + all other equipment you need to do your work;

• Daily lunch prepared by a chef, weekly drinks, and fun team activities;

• Free access to the office gym.

Get a taste of AIHR experience and check out our AIHR Benefits Guide!